Employee Assistance Program
We help employers and employees reduce stress, enhance wellbeing, and foster a thriving workplace.
Customized, Comprehensive Support
Our Master’s-level, licensed clinical consultants provide crisis intervention, psychosocial assessments, and case management services.
- Short-term problem resolution and support
- Education, prevention, and early intervention
- Consultation for legal, financial, nutrition, and career resources
- Referrals for in-network specialists who can provide individualized support
For Employers
Like all EAPs, our confidential, HIPAA-compliant services are offered freely through the benefits your organization sponsors. Unlike other EAPs, our clinical consultants provide truly customized, comprehensive support and follow-up.
- Specialized expertise that supports the unique needs of each employee
- Support for family members—regardless of location, throughout the US
- Ongoing case management until issues are resolved
Programs and Services
Immediate Support
We’re available 24 hours/day, 365 days/year to provide confidential support.
Onsite Crisis Response
In the case of a traumatic event, we provide onsite critical incident debriefings, locally and nationwide.
Mental Health Assessments
Our clinical consultants will conduct a thorough assessment to identify underlying concerns and determine the course of action that best supports an employee’s individual needs.
Third-Party Referrals
If an issue requires more than short-term support, our clinical consultants will refer employees to a licensed in-network treatment provider who can meet their needs.
Guided Support
If an issue only requires short-term support, our clinical consultants will provide up to six 30-minute phone sessions per issue, per year, for employees and their families—regardless of where they live.
Leadership Consultations
We offer unlimited consultation for Human Resources, managers, and supervisors to help address job performance concerns, identify employees in need, and manage conflict.
Group Trainings
Choose from a variety of onsite and virtual training options to build, enrich and engage your team. Common topics include stress management, resilience, burnout prevention, work-life balance, and professional development skills.
In addition, private 30-minute wellness classes—including chair yoga and meditation—are available to help you prevent burnout.
- Over 25 ready-to-deliver live trainings
- Customized workshops on stress management, leadership development, team dynamics, and more
*Customized training can be purchased on a fee-for-service basis.
*Onsite attendance is available for locations within a 60-minute drive of Warwick, RI.
Specialized Individual Trainings
Our specialized one-on-one trainings are tailored to employee needs and cover a range of topics, including sexual and discriminatory harassment, respect and civility in the workplace, communication, conflict management, professionalism, time management, managing emotions at work, and boundaries.
Each module is delivered by our clinical consultants and designed to support compliance and employer policies around workplace behavior and EEOC requirements.
Wellness Classes
Our complimentary, monthly classes cover a broad range of topics (including meditation, chair yoga, and journaling) and equip employees with the tools they need to reduce stress.
Resources
Access a full range of print and digital resources, including:
- Brochures, posters, and newsletters
- Targeted email campaigns
- Over 100 webinars
- 50 on-demand professional development courses
- Self-help tools and wellness programs
Substance Abuse Professional Services
C3 Wellbeing provides SAP (Substance Abuse Professional) services nationwide to organizations required to comply with DOT (Department of Transportation) drug and alcohol testing program components.
Our SAPs will recommend appropriate follow-up testing, treatment, and education based on an employee’s needs.
For Employees
Our Master’s-level clinical consultants work closely with you to assess your needs, evaluate the nature and severity of your situation and determine the best course of action.
- Focus on social health, emotional health, and wellbeing
- Short-term over-the-phone and virtual problem resolution
- Personalized referrals to an in-network provider for longer-term support
Employee FAQs
What’s an EAP?
An Employee Assistance Program (EAP) is a specialized benefit offered by employers to support employees and their family members in overcoming work-life challenges.
C3 Wellbeing resolves issues impacting your career, wellbeing, and/or mental/emotional health through consultation, assessment, and referral services.
Who can utilize our EAP services?
If your employer is a contracted client of C3 Wellbeing, you and your family members are eligible for service. Please note that we’ll serve family members anywhere in the United States, regardless of whether or not they live in your household or are on your insurance plan.
How do I access EAP services through C3 Wellbeing?
Call 1-800-445-1195 or 401-732-9444 for a free, confidential consultation available 24/7. We also offer a live chat feature on our homepage, and you can email us at intake@C3Wellbeing.org.
What should I expect when I call?
When you call, a C3 representative will ask you for your name and your company’s name. They will then connect you with one of our clinical consultants for assessment and consultation.
How much do services cost?
EAP services are already paid for by your employer, meaning no cost for you. However, costs still apply for external services referred to by a clinical consultant.
Do I need to enroll in the program?
Your employer has already taken the steps required for your enrollment.
Will my company know if I contact C3 Wellbeing?
C3 Wellbeing is a confidential service, and will not share any of your information unless you’ve signed a release.
We maintain strict adherence to state and federal laws governing the confidentiality of medical records and communication of personal health information, including HIPAA.
Electronic communications include encrypted email, texting, and chat compliant with applicable laws and regulations.
What if English is not my primary language?
Our behavioral health translators can assist with over 200 languages and dialects.
What’s my website login?
Your manager or Human Resources representative can provide you with login information. Otherwise, you can call us directly at 800-445-1195.
“Instead of just giving me names to call, they helped guide me through next steps and stayed connected as I figured things out.”
— Employee
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Take the first step in helping your employees navigate everything from everyday stress to some of life’s biggest challenges.